Tech Industry Lunch
Title sponsor
The University of Texas at Dallas
Erik Jonsson School of
Engineering & Computer
Science, EC32
800 W Campbell Rd,
Richardson 75080
ecs.utdallas.edu
January 25, 2019 Tech Industry Lunch
Prestonwood Country Club
15909 Preston Road
Dallas, TX
Check In 11:30 am
Program 12 - 1 pm
Tech Industry Luncheon Series
Friday, January 25, 2019
11:30 am - 1 pm
Prestonwood Country Club
15909 Preston Road, Dallas 75248
Using artificial intelligence and machine learning to create personalized messaging and customer experiences
Speaker: Sherif Mityas, CIO and Chief Experience Officer, TGI Friday's
A growing number of companies are using AI and machine learning to not only better understand their customers but also to create highly personalized experiences and messages. One of DFW’s leading pioneers in this journey is TGI Fridays.
In June 2016 TGI launched TGI Digital, a digital transformation project with the objective to reconnect with customers on a 1 to 1 basis and become an advisor helping customers answer the question “What should we do tonight?”. TGI uses AI to achieve deep insight into their customers’ preferences and life styles so that they can provide highly personalized and timely messaging. TGI has seen a 500% increase in engagement with customers on social media channels since implementation. Attend this fascinating case study presentation to learn:
- What you need to think about and plan for beforehand
- Identifying your best data to understand your customers and garnering insights
- Opportunities, challenges and risks with AI
- Lessons learned – the good, the bad and the ugly
2018 Tech Industry Series Programs
Jan 27: Phil Komarny, VP, Salesforce.com
Feb 16: Dustin Gellman, SVP of Innovation, RealPage
Mar 23: Gloria Tenofsky, Development Manager, MMRF
Apr 20: Lou Bachenheimer, Technical Solution Specialist, IBM
May 18: Barbara Baffer, Ericsson, Ed Lebow, Haynes&Boone, and Don Hicks, UT Dallas
June 15: Douglas A. Moore, Director of Technology for Human Support, Toyota North America
July 20: Keith Nichols, Director for the Government Portfolio, Thomson Reuters
Aug 10: Tech Titans Innovators Lunch
Sept 21: Ellen Barker, CIO, Texas Instruments, and Manoj Kumbhat, CTO, Kimberly-Clark
Oct 19: John Olajide, CEO, Axxess
Nov 16: Dr. Joseph Pancrazio, VP of Research, UT Dallas, Pete Poorman, Director of Corporate Relations, UT Dallas, Rahul Saini, Director Micro and Biosystems, Zyvex Labs, Shawn Wiora, co-founder and Board of Directors member, MyndVR, and John Bottles, owner, Bailey Tool and Manufacturing
2017 Tech Industry Series programs:
November - "Artificial intelligence: The promise, threat and legal implications of machines that learn"
Robert W. Kantner, Partner, Jones Day, and Dave Copps, Founder and CEO, Brainspace
October - "Changing the way the world flies with autonomous vehicles"
Michael McNair, Engineer V, Innovation Team Lead, Bell Helicopter, Textron
September - "IT Transformation"
Onyeka Nchege, CIO, Interstate Batteries
August - Annual Tech Titans Innovators Finalists
Corporate Innovation: AT&T ~ Capital One ~ Citi ~ Fujitsu Network Services
Emerging Company Innovation: Axxess ~ Bloodbuy ~ Bottle Rocket ~ FPX
July - "Key success ingredients: Innovation and culture"
Chris MacFarland, Chairman and CEO, Masergy
June - "Cognitive business in an agile world"
Romelia H. Flores, IBM Distinguished Engineer and Master Inventor, IBM Global Solution Center
May - "Digital Ambition: Three not-so-rhetorical questions for the Digital Strategist"
Rick Nordtvedt, Ph.D.,MBA, Senior Executive Partner, Gartner
April - "Semi-conductor opportunities for semi-autonomous systems"
Nick Hassan, Director of Advanced Development, Texas Instruments
March - "The Space Race 2.0: Mobile satellite services"
Matt Desch, CEO, Iridium Communications, Inc.
February - "Validating trust through the use of technology"
Maya Leibman, Executive Vice President and CIO, American Airlines
January - "Innovation through partnerships with research universities"
Dr. Richard Benson, President, The University of Texas at Dallas
2016 Tech Industry Series programs:
November - "When will pizza be delivered by drone?"
Ron Poynter, President, OnPoynt Aerial Solutions
October - "Virtual Reality: The next frontier of media and why it's important"
Lance Loesberg, Founder and CEO, BigLook360
September - "The Future of Work: The Creation of a Collaborative Culture"
Julian Phillips, Executive Vice President, Whitlock
August - Annual Tech Titans Innovators Finalists
Corporate Innovation: Martin Marietta - Masergy - Nokia
Emerging Company Innovation: Bottle Rocket - Brainspace - Dialexa - Tango Analytics
July - Luncheon with Design & Manufacturing
Joanne Moretti, General Manager, Radius Innovation & Development, a Jabil Company - "Driving innovation through customer experience"
June - "Social data's influence on financial markets"
Chris Camillo, CEO and co-founder, TickerTags
May - "As fast as a speeding bullet: the future tech of train travel"
Shaun McCabe, CTO, Texas Railway
April - "The buzz about the environment and sustainability"
Elodie Geoffroy-Michaels, Vice President, Americas Energy & Sustainability, CBRE Global Workplace Solutions
March Happy Hour - The Innovation of beverage
February -
Hope Shimabuku, Director, Texas Regional Office, United States Patent & Trademark Office
January - "The CEO's Challenge for 2016"
Betty Manetta, Founder, President and CEO, Argent Associates Inc. & Asociar LLC
2015 Tech Industry Series programs:
November - Luncheon with Design & Manufacturing
Doug Moore, EVP, COO, Fujitsu Network Communications - "The Shifting Economics of Global Manufacturing"
October - Luncheon with Cyber Security Symposium
Luncheon Keynote - Jeff Schilling,CIO, head of custom operations and security, Armor (formerly know as FireHost) - "Cybersecurity: local to global"
September - Luncheon with BI Symposium
Luncheon Keynote- Allison Cerra, Vice President, Marketing, EG Americas, Hewlett-Packard - "Big Data, bigger questions"
Symposium Speakers:
Paul Ingram, HugeData; Urmil Shah, Texas Instruments; Bryce Engelbrecht, iQor; Matt Dugan, AT&T
August - Annual Tech Titans Innovators Finalists
Corporate Innovation: AT&T - Methode Electronics - Omnitracs - Qorvo
Emerging Company Innovation: Axxess - Brainspace - EnTouch Controls - Ziosk
July - "A user success story - how the cloud enabled dramatic corporate"
Janet DeBerardinis, CIO, Caliber Collison Centers
June - Luncheon with IoT Symposium "The connected oil and gas field"
Luncheon keynote Sha-Chelle Manning, Director, Corporate Innovation at Pioneer Natural Resources Corp.
Symposium speakers:
Ramniklal Mistry, Verizon Wireless; Jeffrey Smith, Numerex; Lance White, PetroCloud; Dilip Sarangan, Compass Intelligence; John Krachenfels, AT&T.
May - "The mobile strategy of enabling technology"
Greg Flory, Senior Lead Strategist, Bottle Rocket
April- "State Farm IT: Using technology to be there for our customers"
Ashley Pettit, VP Systems, State Farm
March - "Mobility: Art of the possible"
Stephen Reiter, EVP, Entegra Technologies
February - "How the trends in Big Data are changing the way we do business"
Teena Piccione, Assistant Vice President for Solutions Architecture at the AT&T Big Data Center of Excellence
January - "Mobility revolution: New players and new technology"
Terry McCabe, CTO, Mavenir Systems